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Shipping and Delivery
Standard Shipping

FREE on Australian orders $60 and over.
$5.95 for Australian orders under $60.

Express Shipping

FREE on Australian orders $99 and over.
$10.00 for Australian orders under $99.

International Express Shipping

$14.95 for all New Zealand orders.
$19.95 flat rate for all other international orders.

Read more about shipping and delivery here.

Returns and refunds
Full Price & Our Price Items

All Full Price and Our Price items can be returned for an exchange or refund within 30 days.

Red-line Sale Items

Sale items can be returned for exchange only. Sale items are products where the price is listed in red. Please note sale items are not eligible for Free Returns.

Outlet Items

All Outlet items are final sale and cannot be returned for a refund or exchange. Outlet items are identified in the sale section with an "(O)" in the style name and have individual product descriptions detailing any signs of wear, defects or reason for being marked as outlet.

Read more about our returns policy here.

Free Returns

Free returns are valid on full price purchases over $150 within Australia. Offer excludes sale items, outlet items, items purchased during promotions and sitewide sale events. Free returns are not valid on international orders. All returns are shipped via standard shipping.

Read more about our free returns offer here.

Free shipping on Australian orders over $60*

Terms and Conditions

Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submittal of any purchase order to Justsunnies.com indicates your acceptance of these terms and conditions.

Justsunnies.com reserves the right to make changes to this site and these terms and conditions at any time.

You must not collect or redistribute the information or images available on the Just Sunnies website, either by data-mining or other methods.

We do our best to ensure that products on our website are represented as accurately as possible, however there may be subtle colour variations between the actual product and the website.

Orders

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Justsunnies.com reserves the right at any time after receipt of your order to accept or decline your order for any reason.
Justsunnies may require additional verifications or information before accepting any order.

Order Cancellations

If notified before goods have been dispatched, Justsunnies.com can accommodate order cancellations. If items have been shipped, Justsunnies.com reserves the right to refuse order cancellation or charge the necessary fee should we need to return the package from a delivery service.

Payments

Justsunnies.com uses eWay to provide the payment services for the Website. For more information on eWay's security processes, please visit their website at (http://www.eway.com.au/)

Justsunnies.com also use Paypal to provide payment services for the Website.
For more information on Paypal's security processes, please visit their website at (https://www.paypal.com)

1. We accept online payment via eWay using Visa, Mastercard and AMEX.

2. The credit card holder must be either the billing or shipping recipient.

3. You must not pay, or attempt to pay for orders through any fraudulent or unlawful means.

4. International orders outside Australia (excluding New Zealand) must be processed via Paypal.

Shipping

Delivery times provided by Justsunnies.com are estimates only. Justsunnies.com will not be held accountable for late deliveries or loss or damages relating to late deliveries.

Certain factors such as order size, weight and shipping address may require us to ship via another method. Justsunnies.com reserves the right to change your shipping method if need be.

International Customs Charges

Some orders may incur a customs or import duty charge. Justsunnies.com do not have any control over these charges or are unable to advise what they will be as it is based on individual countries regulations and compliances. For further information we suggest contacting your local customs office.

All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and Justsunnies.com will not pay these customs charges on your behalf. If you refuse to pay these charges, Justsunnies.com will not be held responsible for any loss of funds as a result. We cannot mark international orders at a reduced price to avoid customs fees.

Changes to pricing - Typographical errors

Justsunnies.com reserve the right to modify prices at our discretion for any reason (product discontinuation, changes in availability, manufacturer changes, errors in advertising and in other circumstances).

In the event a product is listed at an incorrect price or with incorrect information due to typographical error, error in pricing or product information, Justsunnies.com have the right to refuse or cancel any orders placed for product listed at the incorrect price.

Justsunnies.com have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

If your credit card has been charged for the purchase and your order is cancelled, Justsunnies.com will immediately issue a full refund to your account used for purchase.

Refunds/Returns

We want you to be happy with your new purchase! If you are not satisfied with your sunglasses, you are welcome to return your order for a refund in line with our returns policy. Here are our simple rules of return:

You have 30 days from purchase to return your item(s) back to our warehouse for Australian orders and 60 days for International orders.
Items must be in the original packing which must be in original condition
Items must be unworn and unused with the original tags still attached

The type of return is determined on the below eligibility criteria:

Full Price & Our Price Items:
All items can be returned for an exchange or refund.

Items purchased during Sitewide Sale Events or Promotions:
All items purchased using a during a sitewide sale event are eligible for a refund or exchange. Please note orders made during sale events are not eligible for Free Returns.

Red-line Sale Items (red font):
All sale items can be returned for an exchange only. Sale items are products where the price is listed in red. Please note sale items are not eligible for Free Returns.

Outlet items (red font & “(o)” listed in style name):
All Outlet items are final sale and cannot be returned for a refund or exchange. Outlet items are identified in the sale section with an “(O)” in the style name and have individual product descriptions detailing any signs of wear, defects, or reason for being marked as an outlet. Outlet items do not come with a warranty.

Justsunnies.com recommends you post your items via traceable post (eg. Australia Post Parcel Post or Express Post). Justsunnies.com will not be responsible for lost parcels.

Repairs and warranties

Justsunnies.com have no control over manufacturer warranty periods, nor can we control repair periods or advise what they will be. We will, however, do everything we can to ensure your faulty item is handled as quickly as possible and that you are informed throughout the process.
In the case you have returned goods directly to the manufacturer, Justsunnies.com cannot be held accountable for repair periods or communication from the manufacturer.

Faulty or Damaged Items

If an item is received with damages or a fault, you are entitled to return the order for a full refund, or exchange.

Gift Vouchers

Gift Vouchers can be redeemed for merchandise online, or any Just Sunnies store.

Gift Vouchers are not redeemable for cash.

Lost or stolen gift cards cannot be refunded or replaced.
Gift Cards are valid for 12 months from the date issued.

New Member Offer

  • One time offer for new customers subscribing to Justsunnies.com
  • Offer only valid with a minimum order value of $75 AUD
  • Offer not valid on sale products
  • No Cash redemption possible
  • One time offer applying to the total invoice amount of your order
  • Code must be applied at checkout to redeem
  • Offer cannot be used on exchanges
  • Code cannot be applied to order after the order is processed
  • Code cannot be used in conjunction with any other offer

Repeat Customer Discount

  • One time offer for repeat customers to Justsunnies.com
  • Offer not valid on sale products
  • No cash redemption possible
  • One time offer applying to the total invoice amount of your order
  • Code must be applied at checkout to redeem
  • Offer cannot be used on exchanges
  • Code cannot be applied to order after the order is processed
  • Offer cannot be used in conjunction with any other offer

Standard Promotion Details and Exclusions

  • Offer available online only unless stated otherwise
  • Offer cannot be used in conjunction with any other promotion
  • Offer not valid with new member discount or repeat customer discount
  • Offer not valid on member prices unless stated otherwise
  • All offers apply to RRP unless stated otherwise
  • Offer applies to selected brands/styles only, some exclusions may apply
  • All promotions exclude sale items unless stated otherwise
  • All promotions exclude gifts cards and gift wrapping
  • Promotions cannot be applied after the order has been placed
  • The refund amount for any returns or exchanges will match the price upon purchase. Shipping charges are non refundable.
  • No cash redemption possible in exchange for promotion
  • Standard shipping applies to all orders under $99 unless stated otherwise
  • Offer cannot be used on exchanges
  • Just Sunnies reserves the rights to change or cancel this promotion at any time

Before You Go Promotion

  • One time offer for new customers subscribing to Justsunnies.com
  • Offer only valid with a minimum order value of $75 AUD
  • Offer not valid on sale products
  • No Cash redemption possible
  • One time offer applying to the total invoice amount of your order
  • Code must be applied at checkout to redeem
  • Offer cannot be used on exchanges
  • Code cannot be applied to order after the order is processed
  • Code cannot be used in conjunction with any other offer

Birthday Voucher // Member Exclusive

  • Minimum spend $99.
  • Cannot be used in conjunction with any other offer.
  • Offer excludes Gift Cards, Sale & Outlet Items.
  • Offer expires 3 months from receiving discount code.
  • Discount code must be applied at the checkout in order to be redeemed
  • Code cannot be applied to order after the order is processed
  • Offer cannot be used on exchanges

We Miss You - July 2020

  • Offer Expires 30.08.20
  • Excludes Sale and Outlet Items
  • Offer cannot be used in conjunction with any other offer
  • Discount code must be applied at the checkout in order to be redeemed
  • Offer cannot be used on exchanges
  • One time offer only
  • Minimum spend $150

AfterPay Day // 25% Off Sitewide*

  • Offer expires midnight 21.08.20
  • Offer cannot be used in conjunction with any other offer.
  • Excludes Bask Eyewear, Maui Jim, OTIS & Zeal Optics
  • Offer is only valid off RRP.
  • Offer excludes Gift Cards, Sale & Outlet Items.
  • Discount code must be applied at the checkout in order to be redeemed
  • Offer cannot be used on exchanges.
  • Offer starts 19/08/20

We Miss You - SUMMMER

  • Offer Expires 10.12.20
  • Excludes Sale and Outlet Items
  • Offer cannot be used in conjunction with any other offer
  • Offer cannot be used on exchanges
  • Discount code must be applied at the checkout in order to be redeemed
  • Minimum spend $150

Zip It Sale // 20% Off Sitewide*

  • Offer only off RRP
  • Offer does not include Maui Jim, OTIS, Bask Eyewear, Zeal Optics, Sale items, Outlet items or Gift Cards
  • Offer cannot be used in conjunction with any other offer or discount code.
  • Discount code must be applied at the checkout in order to be redeemed
  • Offer cannot be used on exchanges
  • Offer starts ends midnight 22/09/20
GET $10 OFF*